The image of the product is posted in a colour as close to the actual product as possible, but it may look different from the actual color depending on the monitor settings of the personal computer used and the manufacturer and model of the mobile phone.
Please note that the display size may differ slightly depending on the product or measurement position. Custom product images are taken using sample products as standard.
Important information for customers regarding shipping:
We ship with Parcelforce/UPS/Fedex/RoyalMail. The order will be shipped in 24-48 hours once the order has been received. It may take about 3-20 days to deliver your order, depending on the service you chose and the area you live.
After the shipment is out, the management of the parcels is outsourced to the delivery companies, so please contact them for detailed specifications and requests.
All International customs and import duties are the responsibility of the person purchasing. Customers outside of the UK may be required to pay import duties/local sales taxes. For more information, please check Terms & Conditions.
Please note that we don't have visibility of custom costs.
No cancellation due to customer convenience can be accepted.
We do not accept any returns or refunds for unauthorised returns. ( If you refuse to receive it, we will charge a round trip shipping fee.)
In the unlikely event that a product is defective or is damaged due to soiling at the time of shipment, we will accept replacement of the product.
If you wish to exchange according to the above items, please contact us here within 7 days after the product arrives.We will bear the shipping cost for defective products.
Material: 55% virign wool, 42% acrylic, 3% polyester
Dimensions: 9.4" x 6.2" / 24cm x 16cm